Privacy Policy — bd76

Introduction

bd76 operates as Bangladesh's trusted online casino and sports betting platform, accessible at https://bd76.bio. This Privacy Policy explains in detail how bd76 collects, processes, stores, and protects the personal information you provide when you register, log in, make deposits or withdrawals, or otherwise interact with our platform. By using bd76, you agree to the practices described in this document.

This policy applies to all users based in Bangladesh and any other jurisdiction who access our platform. bd76 is committed to transparency and ensures that your data is handled responsibly at every stage. We encourage you to read this policy carefully and contact our support team if you have any questions or concerns about how your information is used.

Information We Collect

To provide a secure and personalised gaming experience, bd76 collects several categories of personal information. This information is gathered directly from you during registration and account activity, or automatically through your use of the platform:

• Identity information: full name, date of birth, gender, and a copy of a government-issued photo identification document for account verification purposes.
• Contact information: email address, mobile phone number, and residential address (city and division, for example Dhaka, Chittagong, Sylhet, or Rajshahi).
• Financial information: payment method details related to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or card transactions (Visa, Mastercard). We do not store full card numbers or mobile banking PINs.
• Technical data: IP address, device type and operating system, browser type and version, session duration, pages visited, and platform interaction logs.
• Behavioural data: gaming activity records including game history, bet amounts, wins, losses, and responsible gaming preferences such as deposit limits or self-exclusion requests.

We collect only information that is necessary and proportionate to delivering our services. We do not collect sensitive categories of data such as ethnic origin, religious beliefs, or medical records.

How We Use Your Information

bd76 uses the personal information it collects for the following specific and lawful purposes. Each use is limited to what is necessary to fulfil the stated objective:

• Account creation and verification: to register your account, confirm your identity, and ensure that only eligible players (aged 21 and above) can access real-money gaming features.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain accurate financial records of your account activity.
• Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and provide assistance through our support channels.
• Security and fraud prevention: to detect, prevent, and investigate suspicious activity, unauthorised account access, fraudulent transactions, and platform abuse.
• Platform improvement: to analyse usage patterns, measure feature performance, and improve the overall quality, reliability, and user experience of the bd76 platform.
• Responsible gaming compliance: to monitor gaming behaviour, identify patterns that may indicate problem gambling, enforce self-exclusion or deposit limits set by you, and prompt responsible gaming reminders where appropriate.

Data Sharing and Disclosure

bd76 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data in the following limited and controlled circumstances:

• Service providers and technology partners: trusted third-party vendors who assist in operating the platform, processing payments (including bKash and Nagad gateway integrations), providing customer support infrastructure, and conducting identity verification. These vendors are contractually required to protect your data and are prohibited from using it for any purpose beyond the service they provide to bd76.
• Legal and regulatory obligations: where required by applicable law, court order, or lawful request from a competent authority, bd76 may be required to disclose personal data. In such cases, we disclose only the minimum information necessary to comply with the obligation.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy.

In all cases where data is shared with external parties, bd76 applies appropriate contractual safeguards and limits the scope of data shared to what is strictly necessary.

Cookies and Tracking Technologies

bd76 uses cookies and similar tracking technologies to enhance platform performance and deliver a more personalised experience. Cookies are small text files stored on your device by your browser. We use the following categories of cookies: strictly necessary cookies (required for the platform to function), functional cookies (which remember your preferences such as language setting), and analytics cookies (which help us understand how users interact with the site).

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality. We do not use tracking technologies to build advertising profiles or share behavioural data with third-party advertising networks.

Data Retention

bd76 retains your personal information for as long as your account remains active or as long as is necessary to fulfil the purposes described in this policy. For active accounts, data is retained throughout the account lifecycle plus a defined period after account closure to comply with our record-keeping obligations, address any outstanding disputes, and manage potential legal claims.

Transaction records and financial data are retained for a minimum of five years after the transaction date, in line with standard financial compliance requirements. After the applicable retention period expires, we securely delete or anonymise your data so that it can no longer be attributed to you as an individual.

Your Rights and Choices

bd76 respects your rights in relation to your personal data. Depending on your jurisdiction and the nature of your request, you may be entitled to exercise the following rights:

• Right of access: you may request a copy of the personal data bd76 holds about you, along with information about how it is being used.
• Right of rectification: if you believe any information we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: in certain circumstances (for example, where data is no longer necessary for the purpose it was collected), you may request deletion of your personal data. Note that we may be unable to delete data we are legally required to retain.
• Right to restrict processing: you may request that we limit how we use your personal data in certain circumstances, for example while a dispute or correction request is being reviewed.
• Right to object: you may object to certain types of processing, including any direct communications we send in relation to your account or our platform.

To exercise any of these rights, please contact our support team at [email protected] with your full name, registered email address, and a description of your request. We will respond within a reasonable timeframe and in accordance with applicable data protection principles.

Security of Your Data

bd76 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmissions between your device and our servers, secure hashing algorithms for password storage, access controls limiting data access to authorised personnel only, and regular security audits to identify and address vulnerabilities.

While bd76 takes reasonable precautions to secure your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your bd76 account, to enable any available two-factor authentication features, and to notify us immediately at [email protected] if you suspect any unauthorised activity on your account.

Third-Party Payment Processors

To process financial transactions, bd76 works with third-party payment service providers including bKash, Nagad, Rocket, Upay, and card-processing networks. When you initiate a payment, your transaction details are processed directly by these providers through their own secure systems. bd76 does not store your full mobile banking credentials, card numbers, or authentication PINs on our servers.

Each payment provider operates under its own privacy and security policies. We recommend reviewing the privacy notices of bKash, Nagad, and any other payment provider you use in connection with your bd76 account, as their practices govern the handling of your payment credentials on their own systems.

Age Restriction and Minor Protection

bd76 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, store, or process any personal data belonging to persons under the age of 21. As part of our registration and Know Your Customer (KYC) process, users are required to confirm their age and provide valid identity documentation.

If we discover that a user below the age of 21 has registered an account or provided personal data, we will immediately suspend that account, delete the associated data, and reverse any transactions where possible. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.

Changes to This Privacy Policy

bd76 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their registered email address or through a notice displayed on the platform.

Your continued use of the bd76 platform after any changes to this policy have been published constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd76 handles your personal data, please contact our Data Protection team. We are committed to addressing your concerns promptly and transparently.